The mission of Reiner Associates
is to provide consulting services that enhance
competitive advantage and bottom line savings
through expert IT and third party services contract negotiation,
and software portfolio
analysis. While contract negotiations can
often be adversarial, we do not operate in that fashion. Our goal
is to create documents that
protect the organization and live past the life
cycle of the negotiations.
Ditka Wins Honors
Ditka Reiner was nominated for Guru of the Year at the First Annual Guru Awards held this summer in San Francisco. "I was surprised and thrilled to be nominated. Guru is a smart and classy operation and the awards event was first class." To see where Ditka is speaking/teaching this year click here, to view presentations click here.
good Service Level Agreement (SLA) is a work
of art and just like a work of art it takes
time, a certain skill, and a passion to craft
good ones. SLAs have become an expected part
of the IT landscape yet the majority of
the ones I see are poorly written and often
inadequate to protect the interests of both
the client and the provider. The results
are disappointed clients, frustrated providers
and at their worst, disputes and lawsuits
waiting to happen. Download
the entire article by clicking here.